Kwiff is an independent review site covering online casinos and betting platforms available to players in Ireland. If you have a question about one of our reviews, spotted an error, or want to flag something about a site we cover, we want to hear from it.
This page explains the best way to reach us, what to expect once you do, and how we handle any details you share along the way.
Support Email
The quickest way to contact us is by email at [email protected]. This inbox is checked by our editorial team and covers everything from content corrections to general queries about how the site works.
We aim to reply within a few working days. During busier periods, such as after a major review update, response times can run slightly longer, so a bit of patience helps.
Before Reaching Out
A quick check first can save time. If your question is about a specific casino, have a look at that operator's review page, since payment methods, game providers and withdrawal notes are usually listed there in detail.
If you're asking about gambling limits, deposit caps or account restrictions, those are set by the operator directly, not by us. We can point you toward general guidance, but we can't manage or override settings on a third-party site.
Common Topics
Most messages we get fall into a few categories: outdated information on a review, questions about how our ratings are put together, or requests to have a site considered for coverage.
We also hear from readers looking for pointers on responsible gambling tools or support organisations. Where we can, we'll point you to relevant resources such as GamblingCare.ie, but we're not a substitute for professional support.
Privacy
Any details you send us by email, including your address and message content, are used only to respond to your query. We don't sell or share this information with advertisers or third parties.
For a fuller explanation of how we handle data across the site, including cookies and analytics, see our separate privacy policy page. Reach out to [email protected] if you have questions about that policy too.